Find answers to common questions about income tax receipts for donations to Plan International Canada, including eligibility, deadlines, requesting past receipts, and contact options. This page also includes information for organizations and tips for troubleshooting.
One-time and recurring donations of more than $25 are eligible for tax receipts.
Tax receipts will be issued in name of the “true donor,” per CRA guidelines. More details on the CRA’s guidelines can be found here on the CRA website.
Only official Plan International Canada receipts, featuring our business number 11892 8993 RR0001, are valid for Canadian income tax purposes.
Receipts for one-time donations made online are emailed to the address you provide shortly after the time of the donation.* Please refer to your email records, or contact us if you can’t find a receipt.
Tax receipts for all recurring gifts, as well as one-time donations made by phone or mail will be issued in February of the following year via either email or mail depending on your preferences.
*All receipts for one-time online donations are emailed unless your receipt-delivery preference is set to “mail,” in which case your tax receipt will be mailed to you in February. Please contact Donor Care at 1-800-387-1418 if you’d like to change your receipt-delivery method.
All donations made by December 31 at 11:59 p.m. ET (regardless of your time zone) will be accounted for as a donation for that calendar year. For example, someone in British Columbia must donate by 8:59 p.m. PT on December 31 to meet the deadline for that year.
A consolidated tax receipt is a single document summarizing multiple tax-deductible payments, usually charitable donations, made by an individual or company over a year, combining them into one total for easier tax filing.
Only a true donor can claim the tax receipt. As per CRA guidelines, a true donor is an individual or organization donating cash or through cheque, credit, or direct debit to the charity. For tax purposes, if you have a spouse or common-law partner, your donations can be combined and claimed on one tax return.
Need a copy of a tax receipt from a previous year*. Log into MyPlan to request a reissued receipt using our request tax receipt form.
Tax receipts are available in February for MyPlan users. If you don’t have a MyPlan account, our Donor Care team can help:
* Requests can be made for tax receipts issued within the past seven (7) years.
If you have questions about your income tax receipt or need assistance, our Donor Care team is here to help.
Monday to Friday,
10 a.m. to 6 p.m. ET
All emails will be responded to within 3 business days.
Monday to Friday,
11 a.m. to 6 p.m. ET
Our Donor Care team will be happy to help you. Please contact us at 1-800-387-1418, by email at info@plancanada.ca, or via Live Chat.
If you’re having trouble locating your tax receipt, we’re here to help.
If you have a MyPlan account, you can log in to your account here and retrieve your tax receipts under the “Request Tax Receipt” section. If you do not have a MyPlan account, our Donor Care team can assist you at 1-800-387-1418, by email at info@plancanada.ca, or via Live Chat.
Please get in touch with our Donor Care team at 1-800-387-1418 or info@plancanada.ca.
When an individual provides a cheque but insists the donation is from someone else (i.e., cash collected from another individual), you must provide a written declaration as proof of identity or say “no” to issuing a tax receipt. If the name on the credit card, direct debit, or cheque doesn’t match the name on the declaration, an income-tax receipt cannot be issued. Please note that a name change is not required if you’d like your spouse/common-law partner to claim the receipt for income-tax purposes.
The link to access your tax receipt may have expired. Our Donor Care team can assist you at 1-800-387-1418 or info@plancanada.ca, or via Live Chat.
As per CRA guidelines, rules for charitable-donation receipts are specific to individual donors and are not typically applicable to corporations. While individuals receive personal income-tax credits, corporations receive deductions. This means a corporation can deduct the donation from its taxable income, but it doesn’t receive an official receipt for tax-credit purposes. Organizations that give philanthropically are issued gift receipts instead of tax receipts to acknowledge the donation. Please note that if you’re a donor identifying as a sole proprietorship, you will be issued an income-tax receipt.
Plan International Canada Inc. issues a gift receipt to corporations to acknowledge their donation rather than an official income-tax receipt due to the differing nature of taxation for individuals and corporations. Corporations receive deductions, meaning they can deduct the donation amount from their taxable income but cannot use that donation to claim income-tax credits like individuals can. For specific guidance tailored to your corporation, it’s advisable to consult with a tax professional or reach out to the Canada Revenue Agency.
Your donation is eligible for a tax receipt if the group organizer provides us with your necessary contact information: your full name (including your middle initial), address, and donation amount. Please review the income tax receipt information document (pdf) or contact Donor Care at 1-800-387-1418 or info@plancanada.ca if you require further information about group eligibility for tax receipts.
OUR TOP 5 IMPACTS
Together, we’re shaping a future-ready world – reaching 7.9 million children last year, including 4.1 million girls.
6,000
children’s lives were saved through the distribution of 6 million insecticide-treated mosquito nets across Guinea, Senegal, and Liberia.
100,000+
out-of-school children, including Sharon, returned to class in Uganda during the four-year RISING project.
675,000
people received 8,573 metric tons of life-saving food in four countries.
21,000
women, including Amal, participated in savings groups created in eight countries.
12,050
life-changing birth certificates were issued in Cameroon.
The go-to read for determined optimists shaping what’s next.