Frequently asked questions

  • Can I purchase a Gift of Hope if I am not currently a Plan International Canada donor?
  • Are Gifts of Hope available year-round?
  • Do you guarantee to direct my money to the gift donation I've chosen?
  • Can match ratios change for gifts?
  • How do the gifts of farm animals work?
  • Will I get a tax receipt for my Gifts of Hope donation?
  • Will my company receive a tax receipt for their Gifts of Hope donation?

Matched Gifts

  • How do matched gifts work?
  • Who is matching my Gift of Hope?

Placing an order online

Greeting cards

  • How do I get my greeting cards?
  • What do the greeting cards look like?
  • How much does it cost to send a greeting card?
  • How will the cards work if I order several items?
  • Do I have to send a greeting card with my gift?
  • I have selected that I would like a greeting card. Why can’t I check out?
  • Can I schedule when I would like my card sent?
  • How long can my personal message be in my card?
  • Can I send a card in memory of a loved one?
  • How long will it take for my greeting cards to arrive?
  • I would like multiple gifts to appear on one card. Can I do this?
  • Can I send Gifts of Hope to my sponsored child?

Order History

  • How does order history work?
  • How do I log in to view my order history?
  • What does status mean on the order history screen?