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Donor rights and fundraising policies

Plan International has a more than 70-year history of raising funds to improve children’s lives. We greatly value and appreciate the support of our donors and are honoured to earn their trust. In our relationship with donors and our fundraising practices, we are proud to adhere to Imagine Canada’s Ethical Code and the Association of Fundraising Professionals’ Donor Bill of Rights.

Imagine Canada’s Ethical Code

Plan International Canada is a member of Imagine Canada’s Ethical Code Program. The Ethical Code sets out standards for charities in the areas of donor policies and public representation, fundraising practices, and financial practice and transparency. Members agree to comply with all requirements of the Code, which include:

  • Providing tax receipts; providing full information about donations, the charity’s financial and accountability information, and the individual or body soliciting funds; encouraging donors to seek independent advice; respecting donors’ privacy; honouring recognition agreements; responding promptly to complaints
  • Truthful and accurate fundraising that is not exploitative of beneficiaries; following online solicitation practices consistent with the Canadian Code of Practice for Consumer Protection in Electronic Commerce; ensuring all solicitors engage in ethical fundraising practices; disclosing financial information on fundraising activities; not engaging in commission-based fundraising; not selling donor lists; informing the charity’s governing board of any complaints related to the Code
  • Conducting financial affairs responsibly; using donations to support the charity’s work, and designated donations for the purpose for which they were given; publishing factual and accurate annual audited financial reports prepared in accordance with generally accepted accounting principles; a regular board review of fundraising cost-effectiveness; developing investment and gift acceptance policies.

Read the Ethical Code Handbook.

Learn more about Imagine Canada’s Ethical Code Program.

Association of Fundraising Professionals’ Donor Bill of Rights

Plan International Canada supports and upholds the Association of Fundraising Professionals’ Donor Bill of Rights, which outlines the ten basic rights that all donors hold to ensure ethics and accountability in philanthropy.

Learn more about the Association of Fundraising Professionals’ Donor Bill of Rights.